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Terms of Use

Terms of Use for www.ospreyholidays.com

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern Osprey Holidays relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Osprey Holidays’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is at 21 Logie Mill, Edinburgh, EH7 4HG, UK. Our company registration number is 54143. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.

• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Use of Cookies

On occasion, we may use third-party cookies and similar technologies to collect or receive information about your computer for our services and to provide statistical information. For more information on how we use cookies please read our Cookie Policy, where you can also find information so you can delete cookies or block certain types of cookie. You should note that this may have an impact on our ability to provide website services to you.

Google AdWords

This website uses Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven't completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display network. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits to the Osprey Holidays website. Of course, any data collected will be used in accordance with our own privacy policy and Google's privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based activity entirely by cookie settings or permanently using a browser plugin.

Google Analytics

We may use Google Analytics for the following purposes:

• Remarketing (showing our ads on third party websites). Osprey Holidays and third-party vendors, including Google, use cookies to inform, optimise and serve ads based on someone's past visits to our website

• Google Display Network Impression Reporting. Osprey Holidays and third-party vendors, use cookies to report how our ad impressions, other uses of ad services and interactions with these ad impressions and ad services are related to visits to our site.

• Google Analytics Demographics And Interest Reporting. Osprey Holidays use data from Google's interest-based advertising or 3rd-party audience data (such as age, gender and interests) with Google Analytics to inform our marketing strategy.

Visitors can opt out of Google Analytics for Display Advertising and customise Google Display Network ads using Google's Ad Settings page.

Visitors can opt out of Google Analytics using this browser add-on.

Facebook Advertising

Any contact information submitted to Osprey Holidays via Facebook, will only be used by Osprey Holidays staff to promote accommodations and offers via email, newsletters and phone calls. We will not pass this information on to any third parties.

If, at any point, you do not wish to be contacted by Osprey Holidays, please email book@ospreyholidays.com or call 0131 243 8098.