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Recognition

Customer reviews
Jeffrey, August 2026

We would like to thank you all for your good service and especially Irene and the team who moved our seats on the return journey nearer to the front of the aircraft, we were very grateful and it was much appreciated. We look forward to using Osprey to book our next break.

Karen, July 2026

Always very pleased with the service I receive from the Reservations team and also the admin team too. Very knowledgeable and always very helpful.

Angela, June 2026

The girls and Lawrence are very helpful and efficient.

Emma, June 2026

Lawrence, Gareth and Stephanie have been AMAZING. I cannot say enough good things. Amanda's flight was canceled unexpectedly from the US and she missed a day and night of her trip - Lawrence handled everything beautifully and so kindly- and was absolutely there with me every step. Gareth jumped in to help smooth over a bobble with Eurostar seating on teh return to London. Stephanie worked with me to plan the trip to begin with. They are all so friendly, kind, warm, professional and also patient as Amanda was my third ever client!

Karen, April 2026

The clients came straight in to commend Osprey for their stay in Vienna, everything was seamless, they were especially happy with the seats they got for the Spannish Riding School, front row, definitely worth the top price. Would definitely use Osprey again

Charleigh, April 2026

I was new to travel at the time of booking and my manager recommended Osprey as they are an amazing city break operator and offer great value for money

Kim, April 2026

Everything ran smoothly, good clear comms from osprey and the hotel was apparently wonderful. These are repeat clients of mine -they have very high standards and travel alot.

Valerie, March 2026

We're enjoying our holiday in Seville. Our hotel is excellent, room lovely and very comfortable, food delicious. Yesterday we went on our first tour Alcázar and Cathedral. We were texted by the company exactly who our tour guide was and where at a monument he would be waiting for us, it was an excellent tour. Ferran is very Knowledgeable and friendly and we can certainly recommend it and the hotel which is in an excellent location.

Angela, January 2026

Great service from previous bookings

Sallie, December 2025

Osprey offer a good level of serice offering select hotels and good travel arrangements.