Customer Reviews

Osprey Holidays is dedicated to providing the highest possible levels of personal service. Please find below a selection of feedback from clients who have travelled with Osprey Holidays.

  • Alastair, Edinburgh, December 2013

    Thanks very much for all your help in organizing our wee trip to Venice. You made everything very easy-why do people book holidays online?

  • Peter, December 2013

    Just to thank you for arranging my recent visit to Berlin via Lesley at Westway Travel. This was a very enjoyable break with absolutely no problems. I was based in West Berlin during the Cold War so it was fascinating to see how the city has progressed and evolved since Reunification. The Ivbergs Premium Hotel is welcoming and comfortable and provides superb breakfasts. Another bonus is being able to fly from Southend with easyJet. Flight time is just 1 hour 20 mins.

    My wife and I have been booking holidays through Lesley and her colleagues at Westway for many years now and they are absolutely great. Again many thanks.

  • Ken, June 2013

    Thank you for being so calm, reassuring and efficient during the air traffic controllers' strike. It was such a relief when you came through on the phone at Hotel Régence and took over the situation. Many thanks also for ringing our son in Newcastle to let him know what was happening. We know you were just doing your job, but we were really pleased about how well you did it.

  • David, Aberdeen, May 2013

    I thought I would let you (and the Wolf-Dietrich) know that we had a marvellous holiday in Salzburg to follow up on last year's trip to Vienna. With the music connections and the beauty of the cities and the countryside, it looks as if we're going to be coming back for more - maybe a trip to both places at the time of next year's Salzburg Whitsun Festival.

  • Thomas, Glasgow, April 2013

    The Canada in Rome as we would expect was excellent and the hotel in Sorrento we thoroughly enjoyed.

  • Kath, Edinburgh, April 2013

    We returned on Friday from another fantastic Osprey city break to Rome. The hotel Marcella Royal was very good indeed. Its location in a quiet street, not too far to walk to the main sights was ideal. The staff were very helpful and the room compact but plenty of room and a very comfy bed. There were lots of eating places close to the hotel. The taxi service was excellent and very efficient - in fact the driver was there early on our home journey. A good trip thank you.

  • Sandra, Isle of Lewis, November 2012

    I wanted to let you know that I'm just back from a fantastic weekend in Prague. Many thanks for your efficient arrangement of our trip and excellent service. I'd have no hesitation in recommending Osprey to friends or booking through you again.

  • John, Cupar, November 2012

    We had a fantastic time, and would like to thank you for organising it. The flights went smoothly, as did the transfer. The hotel was an absolute gem, helped of course by the fact that they had upgraded us to a suite, very comfortable too. Just brilliant.

  • Diana, September 2012

    Richard and I would like to say thank you for a most enjoyable 5-day break in Poland, which you arranged for us recently. The tickets arrived when promised, the flights were on time and the Hotel Amadeus is in a brilliant location close to the main square in Krakow. the info you sent us regarding getting from the airport to the city centre was most useful too. The Hotel staff were very helpful and pleasant and our whole Polish experience means we will look back on our Silver Wedding weekend with much pleasure. Krakow is a lovely city with so much of interest.

  • Simon and Mary, May 2012

    May I thank your staff for arranging our holiday in Rome via Premier Travel at Addenbrookes Hospital office in Cambridge. We had a wonderful time and all the arrangements were first class - the hotel was excellent and flights on time! Next Spring we'd like to go to Florence and Barcelona!